How can Ms Virtual Assistant help you?

We focus on the tasks that can be seen as ‘time wasters’ to help you focus on your clients and the tasks that make you money and build your business. We can manage tasks such as:

  • general administration tasks
  • filing and archiving documents
  • virtual receptionist and outbound calls
  • event and workshop management

What can I expect when using Ms Virtual Assistant?

The benefits of using our services include:

  • the flexibility of no lock-in contract or minimum commitment
  • an understanding and appreciation of your business
  • a trusted business relationship
  • access to professional staff/assistants
  • nearly 20 years’ administration and bookkeeping experience

With our virtual assistants having almost two decades of administration and bookkeeping experience, you can be assured of receiving quality service of the highest standard, and we promise you will be able to sleep better at night and have fewer headaches!

Is hiring a Virtual Assistant more cost effective than hiring a staff member?

Yes it is. Our assistants work remotely, which means there are no additional overheads, such as office space, furniture, equipment, PAYG or superannuation expenses.

What if your Virtual Assistant does not work out?

We match our assistants with our clients’ requirements, as detailed by you in our first meeting. If, for any reason, you are unhappy with the Virtual Assistant provided, we will make immediate arrangements to resolve this.

What types of packages does Ms Virtual Assistant offer?

We offer two packages for our clients:

  • Prepaid packages (valid for 12 months)
  • 3 month retainer option

Should you use all the prepaid hours within the 12 months, we will offer you continuity of service in accordance with our hourly rate options, which will require the regular completion of a time sheet.

Our 3 month retainer option is ideal for clients who know they need administration assistance for a set amount of time.

What are your payment options?

When you engage Ms Virtual Assistant we will issue you an invoice for the package you have requested. Upon payment via direct bank transfer, we will start our set up processes and immediately commence work on the tasks you have allocated.